Digital Customer Notification (DCN) is a platform that helps service-based businesses generate more revenue and is operated by Solutioneering, LLC (“SOLUTIONEERING”) on the World Wide Web (Web) of the Internet at, consisting of certain services and content provided by SOLUTIONEERING. SOLUTIONEERING is strongly committed to protecting end user or entity thereof (“End User”) privacy. The purpose of this privacy policy is to inform End Users of DCN as to what information SOLUTIONEERING collects via DCN and how and why SOLUTIONEERING uses such information.

Disclosure Regarding Collection and Use of Personal Information

Through DCN, End Users may enter personal information about themselves. This policy explains SOLUTIONEERING’s online information collection and use practices and the choices End Users can make about the way SOLUTIONEERING uses and shares such information. End Users are strongly encouraged to take the time to read and understand this policy so that they can understand how SOLUTIONEERING uses End User personal information.


The Information SOLUTIONEERING Collects

SOLUTIONEERING may collect information about End Users through a variety of methods, such as through visits that End User may make to DCN, how End User uses DCN, any information that End User enter or files that End User upload which may include, but is not limited to, text, photos, video, graphics, music and sound.

Other Collected Information

SOLUTIONEERING also may collect certain non-personal information (i.e. generic information that does not identify End User personally) when End Users visit’s any of DCN’s Web pages such as the type of browser End User is using, the type of operating system End User is using, the Internet Protocol address End User is using to connect to DCN and the domain name of End User’s Internet service provider.

How SOLUTIONEERING Uses End User Personal Information

SOLUTIONEERING uses End User personal information to improve the functions and features of DCN to better help service-based businesses using DCN to generate more revenue.

Updating or Removing End User Personal Information

End Users have complete control of their personal information and may update or remove it on DCN at any time on their own.

How SOLUTIONEERING Shares End User Personal Information

SOLUTIONEERING will not share with third parties the personal information End User provides except (a) with End User’s consent; (b) as may be required by law or as SOLUTIONEERING thinks necessary to protect SOLUTIONEERING or others from injury [e.g. in response to a court order or subpoena, in response to a law enforcement agency request or when we believe that someone is causing (or about to cause) injury to or interference with the rights or property of another]; (c) with other persons, service providers or companies with whom SOLUTIONEERING contracts to carry out internal  SOLUTIONEERING operations or SOLUTIONEERING business activities regarding; and/or (d) notifying End User when  SOLUTIONEERING makes material changes to this policy.  If SOLUTIONEERING shares personal information with such aforementioned service providers or companies that are contracted with to carry out internal SOLUTIONEERING operations or SOLUTIONEERING business activities regarding, to the extent practical, SOLUTIONEERING requires that they protect such information in a manner that is consistent with this policy. SOLUTIONEERING cannot, however, guarantee how these service providers or companies will use End User’s personal information. If End User still has any questions regarding End User’s personal information (e.g. access to, corrections to) please contact SOLUTIONEERING at To protect End User’s privacy and security, we will take reasonable steps to verify End User’s identity before granting access or making corrections.

Personal Information Gathered Under Previous Versions of This Privacy Policy

Personal information collected via DCN will generally be governed by the version of the Privacy Policy in effect at the time the information was gathered. SOLUTIONEERING will not retroactively make material changes to the way SOLUTIONEERING uses personally identifiable information collected under previous versions of this Privacy Policy without obtaining End User consent.

Use and Disclosure of Anonymous Information

SOLUTIONEERING sometimes use the non-personal information that SOLUTIONEERING collects to improve the design and content of DCN and to enable SOLUTIONEERING to personalize the End User’s Internet experience. SOLUTIONEERING also may use this information in the aggregate to analyze how DCN is used, as well as to offer End User products, programs, or services. Sometimes we share aggregate information with non-affiliated organizations.

Receipt of Communications; Opt-Out

If End User prefers not to receive marketing or promotional e-mails and/or promotional mail from SOLUTIONEERING that may relate, for example, to new services or offerings, End User may opt-out of receiving these communications by e-mailing SOLUTIONEERING at Please include End User’s name, business name, street address, city, state/province, country, and postal code. Please note that SOLUTIONEERING may require up to forty-five (45) days to fully remove End User postal mail information from SOLUTIONEERING’s mailings.  Following End User’s opt-out, please be aware that SOLUTIONEERING may continue to contact End User via e-mail or postal for administrative or informational purposes, including, but not limited to, follow-up messages regarding the administration of End User’s account, and collection of information by others.

DCN may contain links to other websites, including links that are placed there by SOLUTIONEERING, such as third-party advertisements or text hyperlinks. Please be aware that SOLUTIONEERING is not responsible for the privacy practices of any other website. SOLUTIONEERING encourages all users of DCN to be aware of when they leave DCN, and to read the privacy policies of each and every website that collects personal information. This privacy policy applies solely to information collected by DCN, through DCN. SOLUTIONEERING may offer additional e-mail services or promotions that are sponsored by or co-sponsored with non-affiliated organizations. Based on SOLUTIONEERING’s agreement with them, these third parties may obtain personal information that site visitors voluntarily submit. SOLUTIONEERING has no control over the use of this information by these organizations.


To enhance the End User’s online experience with DCN, some of DCN’s Web pages use “cookies.” Cookies are text files placed on End User’s hard disk by DCN’s Web server to store End User’s preferences. Cookies, by themselves, do not tell SOLUTIONEERING End User’s e-mail address or other personal information unless End User chooses to provide this information to SOLUTIONEERING via DCN. However, once End User chooses to provide the personal information, this information may be linked to the data stored in the cookie. Cookies cannot be used to run programs or deliver viruses to End User’s computer. SOLUTIONEERING uses cookies as a convenience feature to save End User time, to understand how DCN is used, and to improve the functions and features of DCN to better help service-based businesses using DCN to generate more revenue. End User can opt to have End User’s browser reject cookies. End User should also know that third parties that advertise on DCN (and their agents) might use their own cookies. This policy does not cover how these third parties use their cookies.

Clickstream Data

As End User uses the Internet, a trail of electronic information is left at each web site End User visits. This information, which is sometimes referred to as “Clickstream Data,” can be collected and stored by a web site’s server. Clickstream Data can tell us the type of computer and browsing software End User uses and the address of the web site from which End User linked to DCN. We may use Clickstream Data as a form of non-personal information to anonymously determine how much time visitors spend on each page of DCN, how visitors navigate throughout DCN and how we may tailor our web pages to better meet the needs of visitors. This information will only be used to improve DCN. Any collection or use of Clickstream Data will be anonymous and aggregate.

Supplementing Information

From time to time SOLUTIONEERING may supplement information that End User has given to SOLUTIONEERING via DCN with information from other sources, such as information validating End User address. Thus, information SOLUTIONEERING obtains through DCN may be intermingled with and used in conjunction with information obtained through sources other than DCN, including both offline and online sources.

SOLUTIONEERING’s Commitment to Security

SOLUTIONEERING believes we have in place the appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and correctly use the information SOLUTIONEERING collects online via DCN. Whenever personal information is passed on to non-affiliated organizations, to the extent practical, SOLUTIONEERING requires that they also have in place the appropriate safeguards. SOLUTIONEERING cannot, however, guarantee that they do so.

International Users

If End User are visiting DCN from a location outside of the United States, End User’s connection will be through and to servers located in the United States and all information End User provide will be processed and securely maintained in our web servers and internal systems located within the United States. IN ADDITION, IF END USER ARE LOCATED OUTSIDE THE UNITED STATES, END USER SHOULD NOTE THAT END USER’S INFORMATION WILL BE TRANSFERRED TO THE UNITED STATES, THE LAWS OF WHICH MAY BE DEEMED BY OTHER COUNTRIES TO HAVE INADEQUATE DATA PROTECTION (see, for example, European Union Directive 95/46/EC of 24 October 1995, a copy of which can be found here). Users of DCN located in countries outside of the United States of America who submit personal information do thereby consent to the general use of such information as provided in this privacy policy and to the transfer of that information to and/or storage of the information in the United States of America. This policy and our legal obligations are subject to the laws of the Commonwealth of Virginia and the United States of America, regardless of the location of any user. Any claims or complaints must be filed in the United States of America in the Commonwealth of Virginia.

How End User Can Access or Correct Their Personal Information

For instructions on how an End User can access the personal information that SOLUTIONEERING has collected about them online via DCN, or how to correct any errors in such information, please contact SOLUTIONEERING at  Note: To protect End User privacy and security, SOLUTIONEERING will take reasonable steps to help verify End User identity before granting access or making corrections.

Changes to this Policy

Because SOLUTIONEERING’s business needs may change over time, SOLUTIONEERING reserves the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If at any time in the future SOLUTIONEERING plans to use End User’s personal information in a way that differs from this policy, SOLUTIONEERING will revise this policy as appropriate. End User’s continued use of DCN following the posting of any changes to this policy means End User accepts such changes. This policy is effective as of 16 April 2017.